Friends & Family Asset Guide

Overview

Give your most important consumers a robust offer with the ability for them to share the exclusive offer with a select number of friends!

An important aspect of the Friends and Family program is the ability to nurture consumers—both advocates and their friends. This program has two primary email to nurture the experience:

  • Advocate Earned Reward Email - the original announcement email inviting consumers into the friends and family program with their coupon code

    • These emails are set up to drip to a consumer X number of days after the launch. If you would like these to send on an exact date, please let the Extole team know.
  • Friend Earned Reward Email - the "share email" that goes to the invited friend with their coupon code (note: this email replaces the refer a friend "Share Email")

Assets

Below are the assets your creative team will need in order to use a Friends and Family program:

NameRecommended Image Size (width x height)Location
Company Logo450 px wide (but configurable)Overview
Company Icon96 x 96 pxOverview
Email Banner Image1200 x 700 pxOverview - all emails
Microsite Banner Image for Desktop2800 x 800 pxAdvocate - Microsite
Microsite Banner Image for Mobile1080 x 900 pxAdvocate - Microsite
Share Experience Vertical Image for Desktop790 x 1300 pxAdvocate - Share Experience
Share Experience Horizontal Image for Mobile1080 x 660 pxAdvocate - Share Experience

Learn more about image containers and their behaviors here.

Screen_Shot_2020-06-30_at_8.55.34_AM.pngScreen_Shot_2020-06-30_at_8.54.58_AM.pngScreen_Shot_2020-06-30_at_8.53.53_AM.pngScreen_Shot_2020-06-30_at_8.53.35_AM.png