Experiences
Learn more about the various experiences you can curate for your customers using Extole.
Overview
Experiences are a cornerstone of Extole programs. Designed to combine streamlined functionality and brand expression, experiences deliver key points in your customers' journeys. For referral programs, advocates engage with a Share Experience, while friends are directed to a Landing Experience. Other program experiences include Registration and Nomination Forms, Application Portals, or Stats Dashboards.
Options for Hosting Your Experience
Extole-hosted experiences are fully customizable within My Extole and offer unique benefits; however, you are also welcome to embed any experience directly on your site. Let's compare each option:
Embedded Experience | Extole Microsite | Extole Widget |
---|---|---|
Hosted by you | A branded page hosted by Extole | A branded overlay hosted by Extole |
Gives you complete control over the look and feel of the experience | Offers a spacious, customizable template pre-built according to our best practices | Offers a customizable template pre-built according to our best practices that seamlessly overlays your site |
Requires tech resources to embed on your website or in your mobile app | No tech resources required (best option for a quick launch) | Minimal tech investment for tagging purposes |
Requires tagging using our JavaScript SDK to ensure data is being passed to Extole | No tagging required | Requires tagging using our JavaScript SDK to ensure data is being passed to Extole |
May not be able to leverage Extole A/B testing | May be able to leverage Extole A/B testing | Can leverage Extole A/B testing |
Examples
See real and examples of how our clients have created versatile and seamlessly branded experiences for their programs.
Share Experiences
Share Experiences aren't exclusive to Refer A Friend programs and can look completely different depending on your program design. You can choose to display a variety of share channels to choose from, employ native sharing, or simply prompt customers to enter their email address to receive a personalized referral or share link.
Landing Experiences
Similar to the Share Experience, Landing Experiences aren't only specific to Refer A Friend programs. Landing Experiences exist for Drop A Hint, Influencer, and Friends & Family programs and are the first part of your program a friend, follower, family member, etc. will see beyond an initial share.
Microsites
Microsites are comprehensive, multi-purpose experiences hosted either on your website or app or by Extole. A Microsite is extremely versatile and can contain a Share Experience, an application or registration form, account information, stats, and more depending on the design of your program.
Stats Dashboards
Dashboards provide a homebase for your program participants to share and track their progress. Whether you're running a Refer A Friend of Influencer program, your participating customers can log in to their dashboard to see recent activity and cumulative stats such as total referrals, earned rewards, and so on.
Updated 5 months ago