Newsletters
Browse newsletter issues by year. Click “View” to open the email; expand Key updates to see the details.
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<!-- 2026 Column -->
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<h2 id="h-2026">2026</h2>
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<h3 class="nl-month">May: Activate customers with pre-generated referral share links</h3>
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<a class="btn" href="https://createsend.com/t/d-D634C81266EC7D712540EF23F30FEDED" target="_blank" rel="noopener" aria-label="View May 2026 newsletter">View</a>
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<details open>
<summary>Key updates</summary>
<ul>
<li>Pre-generated referral share links for welcome emails and transactional messages</li>
<li>Webhook and API deployment for automatic share link generation on trigger events</li>
<li>Extole 101 onboarding video series covering dashboard navigation and platform basics</li>
<li>Candescent Axis recap: real-time data and AI for anticipating customer needs</li>
<li>Ollie's Shopify referral program success story: 2x industry average conversion</li>
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<h3 class="nl-month">April: Developer Hub, Member Center, and AI-powered program management</h3>
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<a class="btn" href="https://createsend.com/t/d-A6A6736BD067DA722540EF23F30FEDED" target="_blank" rel="noopener" aria-label="View April 2026 newsletter">View</a>
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<summary>Key updates</summary>
<ul>
<li>Developer Hub launched at docs.extole.com with SDKs, integration guides, and GitHub resources</li>
<li>New Member Center: consumer hub to track referral progress and manage rewards</li>
<li>Enhanced Tango integration: Flow Builder emails, smart gift card selection, multi-balance funding</li>
<li>Extole MCP beta: manage programs with Claude, ChatGPT, and external AI tools</li>
<li>Candescent Marketplace partnership and 2026 conference schedule</li>
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<h3 class="nl-month">March: Send hyper-targeted promo emails in two clicks with the new Promote to Audiences experience</h3>
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<a class="btn" href="https://createsend.com/t/d-EC07E22BEA97AD312540EF23F30FEDED" target="_blank" rel="noopener" aria-label="View March 2026 newsletter">View</a>
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<details>
<summary>Key updates</summary>
<ul>
<li>New "Promote to Audiences" experience for fast, targeted email activation</li>
<li>Prebuilt audience segments: top advocates, recent customers, most engaged, and more</li>
<li>Five-step workflow: select audience, compose, preview, send, and track in promotions dashboard</li>
<li>Referral Marketing Playbook: three editions with 10 proven strategies, KPIs, and templates</li>
<li>eTail Palm Springs recap and 2026 conference schedule (Shoptalk, Fintech Meetup, Financial Brand Forum)</li>
</ul>
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<h3 class="nl-month">February: Now live: Reward for Action Programs and Alkami digital banking integration</h3>
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<a class="btn" href="https://createsend.com/t/d-A557D4BB60999D0B2540EF23F30FEDED" target="_blank" rel="noopener" aria-label="View February 2026 newsletter">View</a>
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<details>
<summary>Key updates</summary>
<ul>
<li>Automatic rewards for customer actions (batch or API)</li>
<li>Ideal for retail, finserv, and telecom (surveys, e-statements)</li>
<li>Multiple reward values and trigger options (first, every, or unique)</li>
<li>Alkami integration: in-app CTAs, no-code setup, and SSO</li>
<li>EEE Miami recap and 2026 conference calendar</li>
</ul>
</details>
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<h3 id="jan-2026" class="nl-month">January: Refresh evergreen referral programs for stronger 2026 performance</h3>
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<a class="btn" href="https://createsend.com/t/d-60C05E0AC7A5F1002540EF23F30FEDED" target="_blank" rel="noopener" aria-label="View January 2026 newsletter">View</a>
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<details>
<summary>Key updates</summary>
<ul>
<li>Retarget holiday and inactive audiences</li>
<li>Launch limited-time reward bursts</li>
<li>Add post-purchase referral prompts</li>
<li>Activate Reward Bank and mobile SDK</li>
<li>Flow Builder, Shopify, and Q2 updates</li>
</ul>
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<!-- 2025 Column -->
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<h2 id="h-2025">2025</h2>
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<h3 class="nl-month">December: Now live: Industry solutions for credit unions & retailers</h3>
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<a class="btn" href="https://createsend.com/t/d-8F32CF9010FB93662540EF23F30FEDED" target="_blank" rel="noopener" aria-label="View December 2025 newsletter">View</a>
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<details>
<summary>Key updates</summary>
<ul>
<li>Credit union onboarding & member referrals</li>
<li>In-branch and printable referral options</li>
<li>Retail ambassador flow templates</li>
<li>Multi-store Shopify support</li>
<li>Auto-apply discount functionality</li>
</ul>
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<h3 class="nl-month">November: Make your app work harder in 2026 with in-app referral integrations</h3>
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<a class="btn" href="https://createsend.com/t/d-6065111B497DC5442540EF23F30FEDED" target="_blank" rel="noopener" aria-label="View November 2025 newsletter">View</a>
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<details>
<summary>Key updates</summary>
<ul>
<li>Increase referral visibility with always-on CTAs</li>
<li>Use push and login pop-ups to drive engagement</li>
<li>Choose mobile integration types (links, web views, API, SDK)</li>
<li>Q2 composable dashboard now includes referrals</li>
<li>Charitable rewards and industry insights</li>
</ul>
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<h3 class="nl-month">September: Creative campaigns that will turn referrals into your biggest growth channel this holiday season</h3>
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<a class="btn" href="https://createsend.com/t/d-DDEC3B24CB29B87A2540EF23F30FEDED" target="_blank" rel="noopener" aria-label="View September 2025 newsletter">View</a>
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<details>
<summary>Key updates</summary>
<ul>
<li>Holiday referral ideas tailored by industry</li>
<li>“Drop-a-Hint” and seasonal creative twists</li>
<li>Sweepstakes and reward burst tactics</li>
<li>Printable referral tools and QR integrations</li>
<li>Fintech partner trends and insights</li>
</ul>
</details>
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<h3 class="nl-month">August: Gain full visibility and control of referral program flows with Flow Builder</h3>
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<a class="btn" href="https://createsend.com/t/d-C190BA18DA923B302540EF23F30FEDED" target="_blank" rel="noopener" aria-label="View August 2025 newsletter">View</a>
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<details>
<summary>Key updates</summary>
<ul>
<li>Drag-and-drop referral program setup</li>
<li>Prebuilt templates for common use cases</li>
<li>Event trigger configuration examples</li>
<li>Tips for improving performance with Flow logic</li>
<li>Insights from eTail Boston on referral trends</li>
</ul>
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<h3 class="nl-month">July: Enable referral capture from field teams and live events with mobile workflows</h3>
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<a class="btn" href="https://createsend.com/t/d-07B8E84D0A44CC982540EF23F30FEDED" target="_blank" rel="noopener" aria-label="View July 2025 newsletter">View</a>
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<details>
<summary>Key updates</summary>
<ul>
<li>Use Go Extole app for on-site referral capture</li>
<li>Equip sales and service teams with quick referral tools</li>
<li>Automate reward fulfillment in the field</li>
<li>Support offline referral workflows and QR triggers</li>
<li>Real-world use cases for events and store associates</li>
</ul>
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<h3 class="nl-month">June: Supercharge summer engagement with limited-time reward bursts that boost referral participation</h3>
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<a class="btn" href="https://createsend.com/t/d-4D1857FCDD7FAD842540EF23F30FEDED" target="_blank" rel="noopener" aria-label="View June 2025 newsletter">View</a>
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<details>
<summary>Key updates</summary>
<ul>
<li>Use compelling seasonal reward bursts to spike conversions</li>
<li>Cross-channel promotion via email, SMS, and onsite</li>
<li>Step-by-step burst setup and monitoring tips</li>
<li>Creative summer burst ideas by industry</li>
<li>Seasonal engagement and social campaign inspiration</li>
</ul>
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<h3 class="nl-month">April: Meet Cate: AI-powered guidance to optimize and scale your referral programs</h3>
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<a class="btn" href="https://createsend.com/t/d-C70219DB117DBF2C2540EF23F30FEDED" target="_blank" rel="noopener" aria-label="View April 2025 newsletter">View</a>
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<details>
<summary>Key updates</summary>
<ul>
<li>AI-driven referral strategy recommendations</li>
<li>Performance insights surfaced inside the platform</li>
<li>Faster program optimization workflows</li>
<li>Smarter decision-making with data-backed prompts</li>
<li>Expanded product and integration updates</li>
</ul>
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<h3 class="nl-month">March: Launch personalized Reward Bank experiences to increase engagement and reward flexibility</h3>
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<a class="btn" href="https://createsend.com/t/d-4DD98C01763548922540EF23F30FEDED" target="_blank" rel="noopener" aria-label="View March 2025 newsletter">View</a>
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<details>
<summary>Key updates</summary>
<ul>
<li>Branded reward dashboards for customers</li>
<li>Configurable redemption rates and limits</li>
<li>Instant auto-fulfillment workflows</li>
<li>Multi-integration campaign support</li>
<li>Product and event updates</li>
</ul>
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<h3 class="nl-month">February: Launch Reward Bank and share client success stories with early Flow UI preview</h3>
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<a class="btn" href="https://createsend.com/t/d-9A22BE176E818ACA2540EF23F30FEDED" target="_blank" rel="noopener" aria-label="View February 2025 newsletter">View</a>
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<details>
<summary>Key updates</summary>
<ul>
<li>Introduce Reward Bank for flexible, cumulative rewards</li>
<li>Highlight client conversion wins and A/B test results</li>
<li>Share referral marketing insights from expert Natalia Hellems</li>
<li>Preview new Flow Builder visual program designer</li>
<li>Success tips for reward strategy and optimization</li>
</ul>
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<h3 class="nl-month">January: Wrap up 2024 with product highlights, partner success, and practical referral tips for 2025</h3>
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<a class="btn" href="https://createsend.com/t/d-A9E8C5C170422E7D2540EF23F30FEDED" target="_blank" rel="noopener" aria-label="View January 2025 newsletter">View</a>
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<details>
<summary>Key updates</summary>
<ul>
<li>Audience targeting and segmentation improvements</li>
<li>Program builder visual map and quick start setup</li>
<li>New reporting formats and mobile SDK tracking</li>
<li>Client success from multi-channel integrations</li>
<li>Optimization tips (A/B testing, messaging, workflows)</li>
</ul>
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