> ## Documentation Index
> Fetch the complete documentation index at: https://docs.extole.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Add a New Reward

> Add a new reward to your campaign using Extole’s upgraded Flow Builder.

>

> 💡 **Important Note:** This guide only applies to flow campaigns that use Extole's upgraded Flow Builder. Check for the flow icon next to your campaign name.

>

![](https://downloads.intercomcdn.com/i/o/syy27wia/1672188849/7a88b85b6ea138efdd09eb8eec64/Screenshot+2025-08-15+at+08_43_12.png?expires=1778306400\&signature=9af864122d5366777003bb96b5fb81da2855e0ac2920d9346e353efbf40ee6f7\&req=dSYgFMh2lYlbUPMW3nq%2BgY%2BXbUHXydVeJLc9LVWfkrwfxpaYE7JVbbtS1j1E%0A5uzksR%2FqQj5QbtfVnf%2BHW4lFnnQ%3D%0A)

>

# Overview

> Every Extole campaign comes with [default rewards](/guides/flow-campaigns/how-to-set-up-a-reward). This guide covers adding additional rewards to your campaign from scratch.

>

## Reward a Person for Their Activity

> Example:

* Reward a friend for starting a subscription or making a qualified purchase

> This use case covers adding a reward for a person who has performed a particular activity like starting a subscription or making a purchase.

>

### Configuration

> Hover over the business event that you want to trigger the reward and hit the + button in the top right.

>

![](https://downloads.intercomcdn.com/i/o/syy27wia/1934971673/2b5bfaa8eb6a8cb1c5a233205248/Screenshot+2026-01-12+at+15_14_24.png?expires=1778306400\&signature=20ba455dff8401f6b13e6aef3f149b41d163977a745af932f94da5509e6ab421\&req=dSkkEsB5nIdYWvMW3nq%2BgQ8fTn4Ftu%2BAL1CdICIWWfYZjXzn1mHZugdSXibI%0Aoh1NoaPwR%2FHPKgEdXXFm%2FGBRu5s%3D%0A)

>

> By default, the options "Add Reward" and "Friend" will be selected, so go ahead at hit Add. Doing so will prompt you to create your new reward. Be sure to give it a descriptive name.

>

![](https://downloads.intercomcdn.com/i/o/syy27wia/1934981346/ba7105b9a5ea8ceccd6dcbc3b074/Screenshot+2026-01-12+at+15_16_44.png?expires=1778306400\&signature=e1b4733e9c8c03691600374d2ab4403a12695ba1af8ba46b6af3ca7f9b28f90b\&req=dSkkEsB2nIJbX%2FMW3nq%2BgfMKcJcdjq8xB5CFhDuYM7xo80jum49VGdexZBXp%0AKUsoHE%2F%2BHVXUk9Nmfy%2FGQHsY9%2Bk%3D%0A)

>

> To make the reward functional, all you have to do is specify the Reward setting and apply your changes.

* If this reward is a Tango reward, please reference our guide for [How to Set Up A Tango Gift Card Reward](/guides/flow-campaigns/how-to-set-up-a-tango-gift-card-reward).
* We also recommend double checking the default [reward rules](/guides/flow-campaigns/how-to-set-up-reward-rules).

>

![](https://downloads.intercomcdn.com/i/o/syy27wia/1935051717/4a8d13edcb4ff9a37d4b1df147bf/Screenshot+2026-01-12+at+15_40_39.png?expires=1778306400\&signature=d00bf03e799665dc8a24745fcec271ed5ea49da1950b8c510ca693eedf3ea222\&req=dSkkE8l7nIZeXvMW3nq%2BgV10hF3HgiTFYClsdu540y2x%2BEr68cXpJKiun28h%0AcP9tr0hWK3h5jhKKIhg5GvoJnfc%3D%0A)

>

> Once your configuration is complete, you'll see the reward attached to the business event in your flow.

>

![](https://downloads.intercomcdn.com/i/o/syy27wia/1935057084/d5094750914a21fddb72e34afa3b/Screenshot+2026-01-12+at+15_43_56.png?expires=1778306400\&signature=0e4d38560232a36b1603210b6b2257240fd1d3767f6a4ee2f0a4a27c81bae645\&req=dSkkE8l7moFXXfMW3nq%2BgWHTcYDprdVL5fPAJzIBpJ37du7GhrlHU54KU%2Bn9%0Aofhj59NJKxjKrY7D8r34MAhxTac%3D%0A)

>

>

## Reward a Person for Someone Else's Activity

> Examples:

* Reward an advocate when their friend registers
* Reward an ambassador when a friend converts

### Configuration

> Hover over the business event that you want to trigger the reward and hit the + button in the top right.

>

![](https://downloads.intercomcdn.com/i/o/syy27wia/1935059180/97fefa592331df20eb611c85af87/Screenshot+2026-01-12+at+15_45_16.png?expires=1778306400\&signature=87c7010b528e430ac155d9bd5a684e7f0f163ae87960724a67bb582cace37742\&req=dSkkE8l7lIBXWfMW3nq%2BgYyv78wD%2BxkYNIJDS5z2Mne2Vtm%2FTwHFhSqlFbdI%0A9S4WzSe2ql3a7rbVR1w3x59%2BmWg%3D%0A)

>

> The rest of the configuration is the same as for rewarding a person for their activity, described in the section above.

>

>

>